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    Value on a field disappears when using condition

    Asked by vicbongiorno on March 30, 2016 at 02:01 PM

    Hallo, re:

    https://form.jotformeu.com/60894828043362

    Something I do is wrong and conditional logic field "cap" disappears 
    many thanks

    Vic

    Page URL:
    https://form.jotformeu.com/60894828043362

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    JotForm Support

    Answered by EltonCris on March 30, 2016 at 03:40 PM

    You are using SET MASK condition type, this is the reason why.

    Please use the "Update/Calculate Field" condition instead and insert the number value in the formula box. You have to delete your existing condition to do that.

    Example:

    Let us know if you need further assistance.

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    Answered by vicbongiorno on March 30, 2016 at 06:31 PM

    Thanks  EltonCris

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    JotForm Support

    Answered by Chriistian on March 30, 2016 at 10:59 PM

    On behalf of my colleague EltonCris, you are most welcome. Feel free to contact us again if you have any other concerns. Cheers.