Value on a field disappears when using condition

  • vicbongiorno
    Asked on March 30, 2016 at 2:01 PM

    Hallo, re:

    https://form.jotformeu.com/60894828043362

    Something I do is wrong and conditional logic field "cap" disappears 
    many thanks

    Vic

    Page URL: https://form.jotformeu.com/60894828043362
  • Elton Support Team Lead
    Replied on March 30, 2016 at 3:40 PM

    You are using SET MASK condition type, this is the reason why.

    Value on a field disappears when using condition Image 1 Screenshot 30

    Please use the "Update/Calculate Field" condition instead and insert the number value in the formula box. You have to delete your existing condition to do that.

    Example:

    Value on a field disappears when using condition Image 2 Screenshot 41

    Let us know if you need further assistance.

  • vicbongiorno
    Replied on March 30, 2016 at 6:31 PM

    Thanks  EltonCris

  • Chriistian Jotform Support
    Replied on March 30, 2016 at 10:59 PM

    On behalf of my colleague EltonCris, you are most welcome. Feel free to contact us again if you have any other concerns. Cheers.