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    Value on a field disappears when using condition

    Asked by vicbongiorno on March 30, 2016 at 02:01 PM

    Hallo, re:


    Something I do is wrong and conditional logic field "cap" disappears 
    many thanks


    Page URL:

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    JotForm Support

    Answered by EltonCris on March 30, 2016 at 03:40 PM

    You are using SET MASK condition type, this is the reason why.

    Please use the "Update/Calculate Field" condition instead and insert the number value in the formula box. You have to delete your existing condition to do that.


    Let us know if you need further assistance.

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    Answered by vicbongiorno on March 30, 2016 at 06:31 PM

    Thanks  EltonCris

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    JotForm Support

    Answered by Chriistian on March 30, 2016 at 10:59 PM

    On behalf of my colleague EltonCris, you are most welcome. Feel free to contact us again if you have any other concerns. Cheers.