What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why can't files be uploaded to a form from an iphone?

    Asked by easyplumbingbids on February 29, 2012 at 07:59 PM

    Is it common not to be able to upload files on a form from an iphone? especially images are my main concern.

    Page URL:
    http://easyplumbingbids.com/request-bid/

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    Answered by serkan on March 01, 2012 at 10:00 AM

    This is a restriction on iPhone software. Apple does not support this feature yet. We have build jotform according to standards so when apple started to support mobile uploads your jotform forms will start to work without changing anything.

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    Answered by easyplumbingbids on March 01, 2012 at 12:03 PM

    Thank you. I found on the fourms that icab ios app corrects this issue. So I tried it and it works perfectly. spread the word.

    However now I'm finding issues with android, any suggestions?

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    JotForm Support

    Answered by Mike_T on March 01, 2012 at 07:26 PM

    Unfortunately, it is the same story with the Android browser. You may find some additional information in the following thread.

    http://code.google.com/p/android/issues/detail?id=2519

    The workaround which may work is Opera browser for Android.

    Please feel free to contact us if you need any further assistance.