What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Create PDF Form option is not working

    Asked by citherapies on March 30, 2016 at 04:57 PM

    Fillable PDF not working on any of my forms. Specifically, Looking to complete this one: https://form.jotform.com/60896621114152

    Page URL:

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    Answered by Boris on March 30, 2016 at 07:22 PM

    Thank you for bringing it to our attention, this has been forwarded as a bug report to our developers.

    The process for creation of new PDF forms from your JotForm forms is currently stuck, but it is being worked on and we will update you through this thread as soon as the issue is resolved. Thank you for your patience and understanding.

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    Answered by martinborn on March 30, 2016 at 08:56 PM

    same problem here.. its says working but nothing happens..

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    JotForm Support

    Answered by Jan on March 31, 2016 at 02:18 AM


    Please refer to the thread you opened. Here's the URL: https://www.jotform.com/answers/806585

    Thank you.

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    JotForm Support

    Answered by beril on March 31, 2016 at 04:42 AM


    First of all, we are sorry for this inconvenience. This problem should be fixed now. Could you also test it on your side? Kindly, let us know if you are still having that problem.

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    JotForm Support

    Answered by mustafa on April 25, 2016 at 07:26 AM


    I could just generate your PDF form, you should be able to obtain your PDF form now.