What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The form is not working and we are loosing business

    Asked by carambola on March 30, 2016 at 11:47 PM

    Seen to be we are loosing business with this system! 

    please help before we change this issues,


    Page URL:

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    JotForm Support

    Answered by Kiran on March 31, 2016 at 03:30 AM

    Could you provide us with more information on the issue that you are experiencing with your JotForm? I've tried submitting the form on your web page and I was able to submit it without any issues. Please see the screenshot below:

    However, I notice that the form on the webpage is associated with a different account sismercado. If you are referring to your form Restaurant Reservation Form in your account carambola, I see that account is in Dormant status. I've now activated the account and you should be able to receive the submissions for this form as well. 

    If you are referring to something different or need any further assistance, please let us know. We will be happy to assist.