What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Can you please provide further information regarding your concern? I checked the email address from your account and it doesn't seem to be added in the bounce list. You can also check it on your end by following this guide: How to remove your email address from bounce list
If you need further assistance, please let us know.