What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    form not found this form is disabled

    Asked by FHW on March 31, 2016 at 08:48 AM
    form is disabled
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    JotForm Support

    Answered by david on March 31, 2016 at 11:36 AM

    I chekced your account and it was suspended by our automatic phishing detector.  When I checked your forms though, they did indeed look to be within our terms of use.  Your forms simply used many terms that our system usually deems to be used in phishing forms.  Brand names tend to be used by people trying to collect data as if they represented the company.  Your form look to be asking for order information.

    I reactivated and whitelisted your forms, you should no longer have any trouble with your current forms.

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    Answered by FHW on March 31, 2016 at 03:21 PM

    phew thats a relief - many days of work there!!