My form was suspended? Really guys I was still busy creating my form and i get the email.

  • Profile Image
    IlanJ
    Asked on March 31, 2016 at 10:33 AM

     

     

    Our automatic phishing detection system has suspended your JotForm account. Your forms are currently disabled.

    If you would like us to review this decision please reply to this email and provide these information:

    Describe the purpose of your forms.If you have asked for username or password in one of your forms, please describe the reason.Provide the URL of your web site where you use these forms.

    We will try to resolve this issue as quickly as possible.
    JotForm Team

  • Profile Image
    ashwin_d
    Answered on March 31, 2016 at 12:33 PM

    Hello IlanJ,

    I did check your form and found that you have fields which is asking your users to input their credit card details. Please be noted that you should not ask credit card information from your users. If you need to process payments, please use one of our integrated payment tools.

    We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities. It's just a matter of time and our anti-phishing filter will disable your form and suspend your account.

    I have deleted credit card related field from your form and activated your account. Do try to sign in to your account and get back to us if you have any trouble.

    Thank you!