What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I cancel my JotForm subscription?

    Asked by jjordanama on March 31, 2016 at 12:07 PM

    Today is March 31 and I need to cancel my JotForm subscription so I don't get charged for April. How do I do that? I keep finding info on cancelling paypal, but nothing about JotForm?

    Thank you!

    Jennie Jordan

    727-234-5160

    JotForm Subscription cancel downgrade subscription
  • Profile Image
    JotForm Support

    Answered by jonathan on March 31, 2016 at 04:25 PM

    Hi Jennie,

    You can follow the user guide: How-to-Downgrade-Subscription-Back-to-Free-Account

    Let us know if you need further assistance.