What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to Submit: Please wait message during submission

    Asked by wneary on March 31, 2016 at 12:20 PM

    How do I get the "Please Wait" message to appear, after the Submit button is clicked?

    please wait hanging form unable submit
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    JotForm Support

    Answered by Mike on March 31, 2016 at 03:47 PM

    One of the data centers that we use is having issues today, so our Technicians have switched the service to another data center. My test submission went through just fine.

    Could you please confirm that the issue is fixed?

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    Answered by wneary on April 01, 2016 at 12:45 PM
    I have a bigger issue now! My form has disappeared! Please resolve this.
    - - - - - - - - - - -
    Bill Neary
    Graphic Designer
    Dynamics, Inc.
    ...
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    Answered by wneary on April 01, 2016 at 12:45 PM
    Never mind. I was logged-out.
    ...
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    JotForm Support

    Answered by beril on April 01, 2016 at 12:49 PM

    We are glad to hear that your problem has been resolved for you.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.