What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why are users getting a "read error on connection"?

    Asked by SFSadmin on March 31, 2016 at 02:46 PM

    Hello,

     

    Our forms were working at 1pm, but just recently two users have experienced the "oops...read error on connection" issue and our forms are not working.

    Could you please help with a troubleshoot?

    Thanks!

    Lora

    Page URL:
    https://www.fieldstudies.org/reference-request

    Getting connection a JotForm uploads png www
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    JotForm Founder

    Answered by aytekin on March 31, 2016 at 04:22 PM

    This was a temporary problem and should be all fixed now. Sorry about that.