Unable to select items in Inventory widget.

  • heartlandrugbyorg
    Asked on March 31, 2016 at 2:48 PM

    Inventory widget is setup with plenty of inventory, but I'm unable to select and item.  Keep getting an error message that states I must select '0' or less.  Please help!

    It was working a few hours ago, and then people just started to get error messages.

    Jotform Thread 807224 Screenshot
    Page URL: https://form.jotform.com/60835481421150
  • Boris
    Replied on March 31, 2016 at 4:24 PM

    Sorry about the issues. I have checked your form, and it appears to be working fine now - it only displays the error if I select more items than are remaining:

    Unable to select items in Inventory widget Screenshot 20

    Our main datacenter (Incero) had issues at the time you experienced the error, and that was likely the cause. We have made a switch to our alternative datacenter (AWS), and it should be working fine now.

    Please let us know if you are still experiencing any issues, and we will be happy to help.

  • jntsou
    Replied on April 21, 2016 at 2:24 AM

    Same issue here too! What is going on?????

    Please fix it.

    https://form.jotform.com/61016368567157

  • BJoanna
    Replied on April 21, 2016 at 3:30 AM

    @jntsou

    I saw that you opened separate thread with your issue https://www.jotform.com/answers/823398 

    Please see an answer my colleague provided you on that thread. 

     

  • jntsou
    Replied on April 21, 2016 at 4:44 AM
    Issue still exist😖
    Sent from Jean's iPhone
    ...
  • Charlie
    Replied on April 21, 2016 at 4:52 AM

    @jntsou

    As mentioned by my colleague, please refer to your own thread on this link: https://www.jotform.com/answers/823398. We will address your concern there. Thank you.