Form Designer will not load and I get error message when I try to update my account info

  • artmeme777
    Asked on March 31, 2016 at 3:01 PM

    Hi, 

    I've been attempting to make some changes to one of my forms and to update my website in my account today, but the form designer will not load (in firefox or chrome), and I get an error message when I attempt to update account info. 

    Jotform Thread 807240 Screenshot
  • jonathan
    Replied on March 31, 2016 at 4:37 PM

    This was a temporary problem and should be all fixed now. Sorry about that.

  • jonathan
    Replied on March 31, 2016 at 4:37 PM

    Please let us know if you are still unable to access your account.

    Thanks.