What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not Getting eMail Notifications

    Asked by parksrecreation on March 31, 2016 at 03:07 PM

    Email notifications seemed to have stopped in the middle of the day today (March 31).  Any reasons why?

    https://form.jotform.com/30220825137141

    Thanks for the help

    Page URL:
    https://form.jotform.com/30220825137141

    email notifications email Getting getting email
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    JotForm Founder

    Answered by aytekin on March 31, 2016 at 04:27 PM

    It is happening because of the conditions. You can use the Revision History feature to go back to a working version.

    http://www.jotform.com/help/294-How-to-View-Form-Revision-History

     

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    Answered by Larry on March 31, 2016 at 09:15 PM

    Thank you.  However if we have not changed any of the conditions, what would cause it to stop working and make me use the Revision History?

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    JotForm Support

    Answered by Chriistian on April 01, 2016 at 03:06 AM

    Apologies for the inconvenience. It might just be a temporary glitch that occurred which has now been resolved. If you do experience the issue again, please let us know and we would be glad to assist you. 
    Regards.