What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cancelled service went to free service want refund for charges just received for April.

    Asked by houseofmercy on March 31, 2016 at 03:31 PM
    cancelled
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    JotForm Support

    Answered by BDAVID on March 31, 2016 at 05:05 PM

    As per your request, your Premium-monthly subscription has been canceled, and the last charge(that was made today March 31, 2016) has been refunded. Your account "houseofmercy" is now in free status.

    Let us know if you need more help, we will be glad to assist you.