Notifications not being sent to multiple email addresses

  • millsjames84
    Asked on March 31, 2016 at 3:51 PM

    My form, "MJ Open Job Request," is not sending notifications.

  • Kevin Support Team Lead
    Replied on March 31, 2016 at 5:40 PM

    I checked the log for your email addresses and noticed that the emails are being sent, I see that you are using more than one email in the notification and this is not properly set, please follow this guide in order to send the email notifications to multiple recipients: http://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients

    If the issue still persists, please ask your email provider to white-list our IP addresses, do note that white-listing our IPs will work only if you are using our default sender email addresses, you will find our IPs here: http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses