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    Notifications not being sent to multiple email addresses

    Asked by rantczak on March 31, 2016 at 03:51 PM

    My form, "MJ Open Job Request," is not sending notifications.

    Page URL:
    millsjames.com/jobrequest

    sent not being sent job job request open
  • Profile Image
    JotForm Support

    Answered by Kevin_G on March 31, 2016 at 05:40 PM

    I checked the log for your email addresses and noticed that the emails are being sent, I see that you are using more than one email in the notification and this is not properly set, please follow this guide in order to send the email notifications to multiple recipients: http://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients

    If the issue still persists, please ask your email provider to white-list our IP addresses, do note that white-listing our IPs will work only if you are using our default sender email addresses, you will find our IPs here: http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses