What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Using Custom DNS for JotForm Forms

    Asked by nioda-treasurer on March 01, 2012 at 03:52 AM

    I been using and configuring DNS for years, so I can see how this works. It may have helped with the recent take-down, although the IP address is still reliant on a jotform domain, in this case jotform2.com. In the event of another take-down are you just relying on the issuer of the notice not being smart enough to associate jotform.com and jotform2.com?

    This is a re-post of a comment on How to use Custom Domains with Jotform

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    JotForm Founder

    Answered by aytekin on March 01, 2012 at 04:03 AM

    Hopefully, we will have another incident like this. The recent take down was because someone very ignorant at Secret Service saw that a phishing form was using our domain name and sent a request to Godaddy. They have not intentionally targetted the 2 million forms and 700,000 users at JotForm. So, restricting forms to different domain names would be helpful if we have something similar in the future. Most phishing forms are created in African and Asian countries, and unlike our competitors we do not block our service to some countries. We are against such a drastic measure in principle. So, we are assigning them different domains now. 

    I don't think there is anything we can do if they really target JotForm. :)

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    Answered by trestvedt on March 12, 2012 at 03:11 PM

    I think you meant to say, "Hopefully, we will NOT have another incident like this. Lol