What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Javascript Error: When Highlight Effect is disabled, ie breaks.

    Asked by rrd on October 24, 2010 at 02:24 AM

    1) When Highlight Effect is disabled, ie breaks.

    error "JotForm is undefined". line 40.

     

    2) Please add the ability to change the default texts (i.e. "This field is required.") using the editor.

  • Profile Image
    JotForm Founder

    Answered by aytekin on October 24, 2010 at 12:27 PM

    Please do not ask multiple questions on the same thread. I will only answer your first question. Please open a separate thread for your second question. I also edited your forum title. Please use your question on the forum title. Thanks.

    I added the problem with disabling highlight effect on IE to our bug list. If you can provide the URL for that page that has this problem. I can also add that to the bug report.

  • Profile Image

    Answered by icdesigns on February 03, 2011 at 02:57 PM

    I have the same problem.    Same error except in my case it says line 45 .   htpp://www.xave.ca/tickets

    The captcha breaks as well.  Only happening in IE

  • Profile Image

    Answered by markashton on March 01, 2011 at 02:37 AM

    Hi,

    I am using the embed script to pop into html pages. Unlike an iframe it is possible to pass values through the url so is most useful. It works a dream on all browsers except IE8 and only when the highlight effect is disabled.

    The javascript elements are not loading i.e. all the labels don't work, the survey elements don't render, etc.

    Can I make a request for this bug fix as IE is a prominent browser and it is not always preferential to have the highlight effect happening. It is irritating that this one browser governs all behaviour with the embed function.

    Thanks Mark 

  • Profile Image
    JotForm Support

    Answered by liyam on March 02, 2011 at 08:08 PM

    hi icdesigns,

    It's still in the list of things being worked on by our development team at the moment.

     

    Hi markashton,

    Have you checked your IE if the javascript function has been turned off?

  • Profile Image

    Answered by markashton on March 10, 2011 at 03:38 AM

    Hi,

     

    IE8 scritping is enabled for both Internet & Intranet.

    Can you advise me on the status of this please. IE8 is the most prominenet browser. To have every form with highlight effect on just so that elements can render is painful.

    It wouldn't be so bad if it was the other way round i.e they rendered correctly when it was off

    Thanks Mark

  • Profile Image

    Answered by serkan on March 12, 2011 at 07:52 AM

    This should be fixed now. Please clear your browser cache and try again. Thanks.