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    A new condition I implemented is not working.

    Asked by tgbam on March 31, 2016 at 04:19 PM

    I recently adjusted my form ("Reserveringen 2016"), adding a condition "IF 'Datum' is filled, SKIP TO page 7". This condition is applied to page 3 of the form with the name "POPPENHUIS".

    This condition should direct you to page 7, instead it just goes to the next page ("CHATROOM") after which it finally does skip to page 7. It is important however that it also skips the "CHATROOM" page.

    Why is this condition not working?

    Page URL:

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    JotForm Support

    Answered by Kevin_G on March 31, 2016 at 06:49 PM

    I'm afraid that I could not fully understand your question, which condition is not working? 

    I cloned your form and checked the conditions, tested the form and the conditions are working fine, I'm being redirected to each page as tasted on the conditions: 

    Those are all the conditions on your form, what is the condition that is not working? 

    Please, provide us more details, we will be glad to take other look to your form, here is also my cloned form, maybe you can test and see that this is working the same than yours: https://form.jotform.com/60907342111950


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    Answered by tgbam on April 01, 2016 at 05:44 AM

    When i try to fill out the form the first condition does not work. Instead of skipping to page 7 after i've selected a date, it just goes to the next page (page 4). After filling out this page it does skip to page 7 ( i don't know why, this is what the condition used to be for page four but it is no longer implemented). I've tried clearing my browser cache. But the problem is still there.

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    Answered by tgbam on April 01, 2016 at 10:37 AM

    Without changing anything, it now seems to be working properly. Don't know what went wrong, but little bugs like this creep up to often in Jotform

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    JotForm Support

    Answered by Kevin_G on April 01, 2016 at 12:48 PM

    Initially, when I first tested your form I noticed that the condition was working, when I decided to clone your form and took a look on it I tested each condition and all of them worked, I would suggest you to follow the same steps than me, I was testing each condition, example, disabled all the conditions and only kept enabled the first one, so I was testing each condition in order to see if all were working fine, finally I tested all the conditions together and they worked fine as well. 

    However, I hope this will not happen again, but if it comes again, do let us know, we will be glad to take a look on your form.