What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We have customers that have submitted and we are not getting form.

    Asked by rcolbert on March 31, 2016 at 04:21 PM

    Is there a problem?

    Page URL:
    https://form.jotform.com/42536567944971

    and Getting not getting problem a
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    JotForm Founder

    Answered by aytekin on March 31, 2016 at 04:28 PM

    This was a temporary problem and should be all fixed now. Sorry about that.

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    JotForm Support

    Answered by david on April 05, 2016 at 04:14 PM

    My colleague is following up with your more current request in your other thread.  He will be addressing your issue here shortly:

    https://www.jotform.com/answers/811130-Our-online-order-form-is-not-emailing-us-