How can I fix the form if I am getting the error message "Oops! Read error on connection" when I submit?

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    ADVENTtaiwan
    Asked on March 31, 2016 at 05:26 PM

    A few applicants who submitted using the form are getting this repeated message "Oops! Read error on connection." Can you explain what the issue is and how we can remedy this problem? We've upgraded to the bronze membership, so we still have plenty of space. 

    Please help as soon as possible! Thanks!

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    Welvin
    Answered on March 31, 2016 at 08:37 PM

    Our apologies. This was a temporary problem and our developers have just fixed it a few hours ago. Please check again and let us know if you will still receive a report about it. 

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    digi3dworks
    Answered on June 22, 2016 at 09:54 AM

    My users are getting this same error again....
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    Jan
    Answered on June 22, 2016 at 12:54 PM

    @digi3dworks

    I created a separate thread for you so that we can assist you properly. Please refer to this thread URL: https://www.jotform.com/answers/866986

    Thank you.