What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    why I'm not able to open my files?

    Asked by sicpca on March 31, 2016 at 05:34 PM
    when I click to open my files occur an error
    when I click to open my files in an error http://www.sicpca
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    JotForm Support

    Answered by Kiran on March 31, 2016 at 08:49 PM

    I see that your account as marked as Overlimit and the forms are disabled since you have received more than 100 submissions for the current month. The submission counter will be reset on the first day of the following month i.e., tomorrow and the forms shall be activated automatically. You should be able to download the files once the account is active again. 

    Hope this information helps!