why I'm not able to open my files?

  • sicpca
    Asked on March 31, 2016 at 5:34 PM
    when I click to open my files occur an error
     when I click to open my files in an error http://www.sicpca
    Jotform Thread 807571 Screenshot
  • Kiran Support Team Lead
    Replied on March 31, 2016 at 8:49 PM

    I see that your account as marked as Overlimit and the forms are disabled since you have received more than 100 submissions for the current month. The submission counter will be reset on the first day of the following month i.e., tomorrow and the forms shall be activated automatically. You should be able to download the files once the account is active again. 

    Hope this information helps!