What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I see that your account as marked as Overlimit and the forms are disabled since you have received more than 100 submissions for the current month. The submission counter will be reset on the first day of the following month i.e., tomorrow and the forms shall be activated automatically. You should be able to download the files once the account is active again.
Hope this information helps!