- SimoAsked on March 31, 2016 at 05:44 PM
I connected my Google Drive account since I want to receive uploaded file into my drive folder.
What is the file dimension limit?
- BorisAnswered on March 31, 2016 at 09:10 PM
You can see how to change allowed upload size on your fields, as well as file upload limits in the following guide:
For files being uploaded to Google Drive, please limit the file uploads to anything under 1 GB (1048576 KB).
Generally and in practice, it is better to use smaller sizes up to 100 MB, because the larger the file upload and the longer it takes your users to finish a single upload, the more likely it is for their connection to drop out or time out, failing the upload.
If you need any further clarifications or assistance, please let us know. We will be happy to help.
- Simone MontrucchioAnswered on April 01, 2016 at 02:33 AM
The 1gb limit, is a jotform limit or a Google Drive limit?
So, actually, it is possibile to receive for example a file large 700mb with an upload to gdrive through a jotform form?
- BorisAnswered on April 01, 2016 at 07:52 AM
As described in the previously linked guide, 1 GB is the maximum file size limit on our system. Our system can't accept files over 1 GB in size, so consequently we can't forward files over that size to Google Drive, or anywhere else.
Please take a look at the guide which describes file size limits in integrations for various services, including Google Drive:
Yes, you are correct. You can receive a file 700 MB large and have it forwarded to your Google Drive.
Here is a guide on how to integrate your form with Google Drive:
If you need further clarifications, please let us know.
- Simone MontrucchioAnswered on April 01, 2016 at 07:58 AM
I have a free account but why I can't receive file that large so?
- JotForm SupportKiranAnswered on April 01, 2016 at 11:38 AM
Please be noted that the Free accounts are provided with only 100MB of storage space. If you need more storage space, it is required to upgrade your account. You may compare the subscription plans available from our pricing page.
If the JotForm account storage space is small than the file uploaded to the form, it is likely to get the submission failed since the account goes overlimit. Though you integrate cloud storage to your JotForm, the submissions along with the files uploaded will be stored in JotForm servers and then sent to the integrated cloud drives.
Hope this information helps!
- MorganBanvilleAnswered on September 01, 2016 at 11:10 AM
I am getting this error message:
9.8MB? Can you please advise? I am contemplating using this solution for my company and this will not work. Is it only a storage issue? If I am using the Google Integreation, my storage needs are cut down extremely correct? Also, once the form submission is no longer needed and I delete, does space free back up?
Excited about this possibility for my team,
- JotForm SupportBJoannaAnswered on September 01, 2016 at 12:29 PM
I have moved your question to separate thread and we will provide you an answer there shortly.