What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I change the default notifications email address?

    Asked by CJRaley on March 31, 2016 at 06:23 PM

    I need for entries from my form to go to a different email address (different from the one associated with my account).

    I've added a new user who has this email address.

    Can I assign that user to that form alone?

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    JotForm Support

    Answered by liyam on March 31, 2016 at 10:30 PM

    Hello CJRaley,

    Yes, you can change the email address on your email notifications to a different one, should you so desire.

    To change your email recipients on your email alert, simply click the Reply-To and Recipient Settings button

    After which, you should be able to view and change your sender name, sender email, reply-to email and see the Attach PDF of the same submission as well.  You should be able to change the title of your notification also for your reference, as well as change the email recipient to which all emails will go.

    After doing the necessary changes, you simply have to click the Finish button and save your form.

    If you have other questions or concerns, please do let us know.

    Thanks and warm regards,