What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Porque todos os meus formularios sairan do ar?

    Asked by marcio300 on March 31, 2016 at 08:49 PM

    sera se minha conta foi suspendida?

    Page URL:

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    JotForm Support

    Answered by Charlie on April 01, 2016 at 02:10 AM

    Your account was autosuspended by our anti-phishing tool because you have forms asking users for password. "Senha" is translated as "Password" in English.

    Here they are:



    Please note that we do not allow forms asking for sensitive information like log in credentials, passwords, credit card details, bank information and the likes using plain form fields. This mimics a possible phishing page. This is also a violation of our terms of use. Please check our terms page here: http://www.jotform.com/terms/.

    I have re-activated your account, but I have deleted the guilty form fields that violated our terms, please do avoid creating similar forms or fields that ask for passwords. If you create similar forms, you will most likely be suspended again.

    Also if you are asking users for payment, it is a must to add a payment tool/payment integration in your form. It is not allowed to create plain form fields to ask for credit card details (this is also mentioned in the terms of use).

    Let us know if you need more help on this.