What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account Over Quota?????

    Asked by Edward Daranyi on March 01, 2012 at 09:45 AM

    I have a premium account that has a terrabyte of space, I don't understand this automated reply telling me to upgrade my account, because I'm limited to 10 gb of upload space?

    Pleasde reply immediatly to this. In fact I would appreciate a call from a representative right away!

    1-800-561-1233 ext2450

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    Answered by AtacanC on March 01, 2012 at 02:06 PM

    Unfortunately, we don't have phone support. As you can see in our pricing page, upload space for a premium account is 10GB. Professional accounts have 1TB upload space. May i suggest you to download and delete some of the files to free your space?

    Feel free to contact us if you need further assistance.