What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Paypal section missing

    Asked by chiseled_images on March 01, 2012 at 10:01 AM

    I had an issue with another of my forms where the paypal section was missing.  That has been resolved however now the problem seems to have creeped over to another form. http://form.jotformpro.com/form/20587088871970
    There is supposed to be a PayPal donation box at the top.  However when i preview it or embed it, the box does not show.

    any ideas? thanks.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by mdikici on March 01, 2012 at 10:56 AM

    I deleted the condition on your form. Now it is working properly. Thanks for your patience

  • Profile Image

    Answered by chiseled_images on March 01, 2012 at 11:09 AM

    arrrgg.. I didn't think I put a condition on there so I didn't think to check those.