What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form does not change after updating it

    Asked by SEGNALATU on April 01, 2016 at 02:28 AM
    when I make changes or when changing parameters (if / else ) these do not update . can you help me? ps March 30 your servere stopped working
    Page URL:
    www.segnalatu.it

    parameters stopped working OR Make
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    JotForm Support

    Answered by Boris on April 01, 2016 at 08:11 AM

    Sorry about the issues with your form not updating, the older version of your form might have been stuck in our form cache. I have cleared your form cache:

    https://www.jotform.com/help/229-how-to-clear-your-form-cache

    Please check again and let us know if the form is now correctly showing the changes, or if you are experiencing any further issues.

    Our primary data center experienced a problem yesterday, so we had to move to our backup datacenter. This likely caused the older version of your form to be stuck in our cache. You can always check the status of our website from here:

    http://jotformstatus.com/

    Please let us know if the issue is resolved now. Thank you.