What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form is not updating

    Asked by kvallsstunden on April 01, 2016 at 03:40 AM



    Why isn't my form updating? I have cleared all caches in my account settings and in my browsers.

    Please help, I need this form published today!

    I provide you with two shots; the form editor view and the preview.


    Best regards


  • Profile Image

    Answered by kvallsstunden on April 01, 2016 at 05:16 AM

    ... and now it is suddenly updated. So my question will instead be: Why the update delay?

    Otherwise, this case is closed.



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    JotForm Support

    Answered by Jan on April 01, 2016 at 10:44 AM

    Sorry for the inconvenience. There are no reports today about any server issues. However, we encounter an issue yesterday and it was immediately fix.

    These are the possible issues why you encounter the problem:
    1. Internet connection problem
    2. JotForm server issues
    3. Browser add-ons or extensions

    I'm just glad to hear that it is working properly now. If you're still encountering any problems, let us know so that we can investigate about the problem. Thank you.