Form is not updating

  • kvallsstunden
    Asked on April 1, 2016 at 3:40 AM

    https://form.jotform.com/kvallsstunden/wt16

    Hi!

    Why isn't my form updating? I have cleared all caches in my account settings and in my browsers.

    Please help, I need this form published today!

    I provide you with two shots; the form editor view and the preview.

     

    Best regards
    /Marcus

     

    Jotform Thread 807922 Screenshot
  • kvallsstunden
    Replied on April 1, 2016 at 5:16 AM

    ... and now it is suddenly updated. So my question will instead be: Why the update delay?

    Otherwise, this case is closed.

     

    Regards
    Marcus

  • Jan
    Replied on April 1, 2016 at 10:44 AM

    Sorry for the inconvenience. There are no reports today about any server issues. However, we encounter an issue yesterday and it was immediately fix.

    These are the possible issues why you encounter the problem:
    1. Internet connection problem
    2. JotForm server issues
    3. Browser add-ons or extensions

    I'm just glad to hear that it is working properly now. If you're still encountering any problems, let us know so that we can investigate about the problem. Thank you.