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  • Profile Image

    I'm not using label, so users have no idea of their selections in the auto-responder

    Asked by Keithy on April 01, 2016 at 04:49 AM
    2) Because I'm not using a header, there is no indication in the form of what the person signed up for. See attached. I think it's because I've disabled the header and duplicated the field so that I didn't need to label. What should I do?
  • Profile Image
    JotForm Support

    Answered by beril on April 01, 2016 at 10:16 AM

    To solve that issue I suggest you to use labels. If you want to disable labels on the form you can hide the labels easily by adding the CSS code below form designer. At that situation, users will able to see the labels on the autoresponder.

     

    .form-label-left, .form-label-right, .form-label-top {

        display : none;

    }

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

  • Profile Image

    Answered by Keithy on April 01, 2016 at 10:48 AM

    Thank you!

    There are a lot of labels that need to be updated this way (upwards of 80 fields) - is there an easy way to copy/paste to duplicate (eg like manage multiple fields) or would i still need to go into each field individually?
    There is also no way to enter this information in the autorresponder itself?

    Also, in the example from above, if I edit the CSS code, does that apply to ALL form labels? What if I have some that I want to show?

     

    Thank you!

     

  • Profile Image
    JotForm Support

    Answered by Kevin_G on April 01, 2016 at 01:07 PM

    There are a lot of labels that need to be updated this way (upwards of 80 fields) - is there an easy way to copy/paste to duplicate (eg like manage multiple fields) or would i still need to go into each field individually? 

    I have moved this question to this thread: https://www.jotform.com/answers/808350.

    I thinks this would need to be escalated to our second level, so we will do this on that thread. 

    There is also no way to enter this information in the autorresponder itself?

    I have tested this and, for example, if you had before your fields without labels and you decide to add labels then it will be updated automatically in the email auto-responder/notification, so you may try to do it and you should notice that the labels are automatically included. 

    Also, in the example from above, if I edit the CSS code, does that apply to ALL form labels? What if I have some that I want to show?

    I have moved this question to this thread: https://www.jotform.com/answers/808364

    We will assist you there as soon as possible.