Autoresponder email content edits do not get saved after clicking "Finish"

  • Keithy
    Asked on April 1, 2016 at 4:50 AM
    I've tried customizing the fields in the autoresponder email, but for some reason my edits aren't being saved even if i'm clicking "finish" to save!! Sorry I'm getting frustrated, I'm just getting so close to the end of this process.
  • Ben
    Replied on April 1, 2016 at 10:18 AM

    I see that this is happening for you on the following form: https://form.jotform.com/60901296234958

    Now looking at the same, I see that it is actually a form of my colleague - not a form within your account. As such I would like to ask you to let us know what is the form that you are currently working on, if you are experiencing the same issue and we would be happy to assist with the same.