My monthly limits have not increased, after sharing on Facebook and Twitter

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    sourlandconservancy
    Asked on April 01, 2016 at 07:00 AM

    My organization, The Sourland Conservancy, liked JotForm on Facebook and followed on Twitter, but we have not received our free submissions can you help?  We are very close to our limit!

     

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    Carina
    Answered on April 01, 2016 at 11:19 AM

    I checked and the limits on the account sourlandconservancy have been reset to 0. You can logout and start a fresh session, to update the information.

    Still in order to increase your limits, it is necessary that you go to the Get More section and click the Facebook and Twitter buttons:

    After following these instructions, let us know if the problem persists.

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    sourlandconservancy
    Answered on April 01, 2016 at 01:44 PM

    Problem solved. Thanks!