What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My monthly limits have not increased, after sharing on Facebook and Twitter

    Asked by sourlandconservancy on April 01, 2016 at 07:00 AM

    My organization, The Sourland Conservancy, liked JotForm on Facebook and followed on Twitter, but we have not received our free submissions can you help?  We are very close to our limit!

     

    Submissions free submissions JotForm and
  • Profile Image

    Answered by Carina on April 01, 2016 at 11:19 AM

    I checked and the limits on the account sourlandconservancy have been reset to 0. You can logout and start a fresh session, to update the information.

    Still in order to increase your limits, it is necessary that you go to the Get More section and click the Facebook and Twitter buttons:

    After following these instructions, let us know if the problem persists.

  • Profile Image

    Answered by sourlandconservancy on April 01, 2016 at 01:44 PM

    Problem solved. Thanks!