What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My paypal payment forms are not working!

    Asked by anadae on March 01, 2012 at 11:11 AM

    They have worked great until this morning. A client tried to pay me and the pay now button did not send him to the paypal invoice page like it is supposed to. 

    Page URL:

  • Profile Image

    Answered by anartwork on March 01, 2012 at 05:27 PM

    I just tried to click on the "pay now" link on your website and it actually works; it took me to the paypal log in form. However, if the client will not choose anything from the dropdown menu it won't work. Hope that helps :)

  • Profile Image

    Answered by anadae on March 01, 2012 at 05:51 PM

    I think I will make a default selection to avoid that problem in the future. Thanks!