What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I have different forms go to different email addresses under one account?

    Asked by newporthousing on April 01, 2016 at 10:16 AM

    I have two forms and each needs to go to a separate email address. Is this possible?

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    JotForm Support

    Answered by Kiran on April 01, 2016 at 12:34 PM

    Yes, it is possible to send the notifications to separate email address. You can change the recipient email address for the Email setup wizard. Please click on Emails to access the Email setup wizard and choose the notification to edit.

    Hope this information helps! 

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    Answered by newporthousing on April 01, 2016 at 01:32 PM

    Thanks, unfortunately when I click on Emails, it does not look like that. Am I in the wrong spot?


    This is what my screen looks like when I click on Emails / Add New Email


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    JotForm Support

    Answered by Mike on April 01, 2016 at 02:51 PM

    Your account is no switched to our new UI yet, but it should not be an issue. You can change the email address under the 'Recipient E-mail' field.

    Note, that the 'Test Email' button is always associated wit the account email address. If you would like to test the email delivery to your new email recipient, you can simply submit the form.

    If you need any further assistance, please let us know.