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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Upload Error message

    Asked by Presby on April 01, 2016 at 10:18 AM

    Applicants and myself are unable to submit the form, I am continually getting the message "Upload Error" (see attached screen shot). I have tried changing the file upload buttons from single file attachment to multiple file attachment, and removing the "Required" feature on them, but in all cases the error message still comes up. It is this form https://form.jotform.com/60623900926959 but I made a testing duplicate without all the fields required or the first form and saving feature at https://form.jotform.com/60884570841967 . But oddly both forms do not work. Is there a bug in this particular form and passed on to the duplicate? I tried a different form altogether and it works with uploading files. Please advise, thanks.


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    Answered by Carina on April 01, 2016 at 12:47 PM

    I've cloned into your account the form "Clone of Avondbloem - No Saving - Support team" and could successfully upload a file:


    Let us know if the problem persists.

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    Answered by Presby on April 01, 2016 at 03:18 PM

    Thanks Carina, your form is working so far so good! :)

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    JotForm Support

    Answered by Kiran on April 01, 2016 at 04:43 PM

    Great! Glad to see that the issue is now resolved for you with the cloned form from our colleague. Please do not hesitate to get in touch with us if you need any further assistance. We will be happy to help.

    Thank you for using JotForm!!