What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    UNLOCK MY ACCOUNT AND GIVE ME MY DATA NOW!!!!

    Asked by Danita Walton  on April 01, 2016 at 10:51 AM

    I AM BEYOND LIVID!!!! UNLOCK MY ACCOUNT AND GIVE MY DATA RIGHT NOW!!! I WILL TAKE MY BUSINESS ELSEWHERE!!!

    Page URL:
    ITDOESNTMATTERJUSTUNLOCKMYACCOUNT

    my account and right
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    JotForm Founder

    Answered by aytekin on April 01, 2016 at 12:29 PM

    Your account is enabled right now. Are you having trouble logging in? 

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    Answered by danitawalton on April 01, 2016 at 05:13 PM

    It's locked again. I need my account opened right now so I can get my data out of your system. PLEASE! I need my client to pay me but it's all trapped in your system.

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    Answered by danitawalton on April 01, 2016 at 05:45 PM
    I still can't access my account. It was shut down AGAIN! My client needs to
    pay me. Please unlock my account right now so I can transfer my stuff out
    of your system.
    ...
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    JotForm Support

    Answered by david on April 01, 2016 at 06:12 PM

    I checked your account and it looks to be active.  All forms should currently be usable.  Are you still unable to access them on your end?  If so, please let us know and we will be happy to have another look.

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    Answered by danitawalton on April 01, 2016 at 06:45 PM
    David it's not only me who can't access them it's the people who need to use them
    With Love,
    Danita Walton
    http://danitawalton.com
    ...
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    Answered by danitawalton on April 01, 2016 at 06:45 PM

    The form for bryan -- he tried to access it so that he can pay his bill and its not usable

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    JotForm Support

    Answered by david on April 01, 2016 at 06:46 PM

    The forms are usable by anyone.  If this is the form you are referring to, it is indeed usable:

    http://www.jotform.us/form/60914304599158