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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't seem to find a questionnaire that was created this month.

    Asked by suzettelipford on April 01, 2016 at 11:17 AM

    I need to add a question to the form, but it's not showing up in My Forms. I can only find the filled out forms (those who have completed the form online).

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    Answered by KadeJM on April 01, 2016 at 01:17 PM

    Do you mean that your form is not showing up in your My Forms but you are able to find the filled in forms which I am under the impression is from you receiving notifications about them perhaps?

    I looked in your jotform account and found the form you mentioned above in your account.

    Currently your account is active and I didn't find any issues with it on my end but I've cleared your form cache to refresh it for you.

    Can you try checking again now to see if it's still missing or not?


    If it is then please log out then log back in again to try checking it again to see if the form will show up in your My Forms for you now then let us know if you're still having an issue with it or not.