Why my account says that it was suspended due to phishing?

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    Tony White 
    Asked on April 01, 2016 at 11:44 AM

    Hi,

     

    Our Account has been suspended. You believe we have been phishing. We need to get this rectified please.

     

    Acc Help@Stripeolt.com

     

    Many thanks

     

    Tony

     

     

  • Profile Image
    Kevin_G
    Answered on April 01, 2016 at 01:29 PM

    I have checked your forms and in most of them you are asking for a password change, this is something not allowed in JotFrom, this is why our account has been suspended, please read our terms on this link: http://www.jotform.com/terms/

    In order to activate your account again, I had to remove those fields, otherwise you will not be able to log in again, please follow this advice and avoid to use words such as user, password, username or ask for Credit Card information, if you are still asking for this kind of information your account may be deleted.