What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Funny..haha... but in the meantime half of my forms are not working and

    Asked by iamcompletegirls on April 01, 2016 at 11:59 AM

    Funny..haha... but in the meantime half of my forms are not working and I have tried to contact you "support" 4 times this morning to fix it... I'm on vacation and I am completely annoyed by this.... please get my forms up and working

    This is a re-post of a comment on

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    JotForm Founder

    Answered by aytekin on April 01, 2016 at 12:05 PM

    Our support team is answering questions in the order they come in. The balloons were made by our engineering team, so please be sure that you are not waiting because of the balloons. Your questions will be answered as quickly as possible.

    Please make sure to send them using the contact form on the site, and do not send emails. Emails will be answered much later. If you use our support system, you will get answers much faster. Current Average Response Time is 2.5 hours.