What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can you tell me which of My Forms have the Most Files?

    Asked by bjhanna on April 01, 2016 at 12:28 PM

    Hi!

     

    We got an email saying our account is almost out of space. Can you please let us know which forms are taking up the most room so we can review/delete them if possible to give us more room? Thanks!

     

     

    Best,

     

    Alexa

    review thanks email almost out of space
  • Profile Image
    JotForm Support

    Answered by KadeJM on April 01, 2016 at 01:46 PM

    Yes that is is correct. Our server has sent you an email notice due to the fact that you've exceeded the upload space limit for file storage for your current free account plan.

    The only way to fix this problem is to either delete the submissions containing the files or upgrade your account plan to allow more space to support future received files.

    I've reviewed your account forms per your request and I found you have 3 forms that have a lot of files on them which you can see details about below:

     

    #1 - Danvers Elementary Outreach Dropbox

     http://www.jotformpro.com/form/40784747054966 

     Files: 122

     

    #2 - Join Our Team

    http://www.jotformpro.com/form/32616689849978

    Files: 27

     

    #3 - Danvers Elementary Outreach

    http://www.jotformpro.com/form/40574355993970 

    Files: 22

     

    The rest of your forms had none and a few that were under 10 files at the least.

    Also, be advised that once you remove them they cannot be recovered so it is recommended that you download them as a backup for later on if needed.

    I hope this helps you out and if you need any further assistance just let us know.