What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Bandwidth Limit Exceeded Error

    Asked by Isai Rivas  on April 01, 2016 at 01:49 PM

    When opening or downloading files, I get the Bandwidth Limit Exceeded error?

    Page URL:

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    JotForm Support

    Answered by david on April 01, 2016 at 03:13 PM

    Files can be downloaded a maximum of 100 times.  When I checked the file that shows as being over limit, our logs indicate it has been downloaded 101 times and was disabled.

    I reset the counter for that file, in case the total was an error, and it should be available once again.