What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Preferences Change

    Asked by fivestardestin on April 01, 2016 at 05:38 PM

    I see that the way the forms preferences display has changed. However, it doesn't look like the option to hide the fields with no entry in the notifications made it to the new prefs panel. Previously it was under the Advanced tab. Is this going to be fixed?

    unfilled unfilled fields
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    JotForm Support

    Answered by BJoanna on April 01, 2016 at 06:23 PM

    Yes we have new Preferences UI and hide empty fields on emails, is no longer available there. It will be added to new Email setup menu.

    Our developers are working on it.

    For now, you can use old UI from this link https://www.jotform.com/?old 

    Hope this will help. Let us know if you need further assistance.