What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Please clarify the limitations of this free account

    Asked by Mikefoto on April 01, 2016 at 05:42 PM

    I am unsure of what this free account entails, I have been notified that I am at the limit of this account, please explain how this is acheived as I have only received about 60 forms through the service you provide?

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    JotForm Support

    Answered by EltonCris on April 01, 2016 at 06:12 PM

    You will find all the account type limits including the free/starter limit on the pricing page https://www.jotform.com/pricing.

    By the way, all account limits reset every first day of the following month that's why if you will check your account now, you only have a few usage in your submissions and views. In other words, you are no longer running out of any of the limits.

    If you have further questions, let us know.