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  • Profile Image

    Email Notification: not being sent, and there is no record on email history.

    Asked by mo13 on April 01, 2016 at 07:32 PM

    I recently changed five (5) of my form Notifier destinations to crt@wynterconsultants.com: from reservations@positivitydetailing.com for Detailing Reservations form and from resrvations@positivitycleaning.com for forms pertaining to four other forms. The updated address is displayed as "CRT" but all emails, including the ones that have always gone to another account, are being routed to reservations@positivitydetailing.com.  Please advise.

    Page URL:
    positivitydetailing.com/online-reservations

    My Forms all use Emails Updated another account reservations
  • Profile Image
    JotForm Support

    Answered by BDAVID on April 01, 2016 at 10:30 PM

    That's quite odd, I just check the recipient email, and the address has been updated:

    Upon doing a test submission:

    I could not find anything in our mail logs:

    I am reporting this issue to our second level, you will be updated via this thread when this gets fixed.