Email Notification: not being sent, and there is no record on email history.

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    mo13
    Asked on April 01, 2016 at 07:32 PM

    I recently changed five (5) of my form Notifier destinations to crt@wynterconsultants.com: from reservations@positivitydetailing.com for Detailing Reservations form and from resrvations@positivitycleaning.com for forms pertaining to four other forms. The updated address is displayed as "CRT" but all emails, including the ones that have always gone to another account, are being routed to reservations@positivitydetailing.com.  Please advise.

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    BDAVID
    Answered on April 01, 2016 at 10:30 PM

    That's quite odd, I just check the recipient email, and the address has been updated:

    Upon doing a test submission:

    I could not find anything in our mail logs:

    I am reporting this issue to our second level, you will be updated via this thread when this gets fixed.