JotForm not working on mobile devices on my Wordpress site

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    kendrapowell76
    Asked on April 02, 2016 at 12:31 AM

    I'm about two days into this... Created a form, and it works just fine on my computer, but when I try to click the tab "New Client Form" on my website, from a mobile device, it doesn't work. You have to hit refresh to get the form to appear. 

    I searched the forums, and I followed the steps to make it mobile responsive. I just can't figure it out. I have a ProPhoto site, and I contacted their helpdesk, and they are generally very helpful, but they said it's nothing on their end and advised me to create a form directly on my site, instead of using JotForm. I just love how the JotForm looks, and I love the signature option. Any advice? I need it to work when you click on the tab. Also, I do have the most recent JotForm plugin installed on my site.

    If anyone tests from their mobile device, the "New Client Form" tab is at the bottom. Thanks.

     

     

  • Profile Image
    kendrapowell76
    Answered on April 02, 2016 at 12:38 AM

    Okay, just made some changes, and it's working!

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    Chriistian
    Answered on April 02, 2016 at 04:01 AM

    Glad to hear that it is now working. If you have more concerns, please feel free to open a new thread.