What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't cancel my subscription?

    Asked by Labs on March 01, 2012 at 04:23 PM

    I keep trying to cancel subscription but get an error everytime.


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    JotForm Support

    Answered by NeilVicente on March 01, 2012 at 04:51 PM


    For your convenience, I went ahead and cancelled your subscription for you. You will no longer get charged from here on out, although your account will enjoy Professional status until the time you have already paid for expires.

    Please inform us if there's anything else you require assistance with. Thank you very much for doing business with JotForm.

    Have a great day ahead!

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    Answered by Labs on March 01, 2012 at 05:01 PM
    Thank you.

    Jimi Sherman