Cannot save changes made in the Form Designer

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    Asked on April 02, 2016 at 04:59 AM

    I'm in UK and all yesterday evening (about 14 hours ago) and up to now any changes made to the Designer are not saving. The "Save" roundall whirls but doesn't actually get to saving

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    Answered on April 02, 2016 at 06:26 AM

    We don't have any reported situation. I tested and could successfully make changes to the design inside the form designer.

    Please try logging out and start a fresh session. Sometimes the system automatically logs out and this prevents any changes to be saved. Also let us know if this problem also happens in other browsers.

    Let us know if the problem persists.

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    Answered on April 18, 2016 at 11:04 AM

    I am having the same issue. I cannot delete any fields or make changes to any fields. 

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    Answered on April 18, 2016 at 11:53 AM

    We are sorry for the inconvenience this may caused you. This issue should be fixed now. Can you also test it on your side? Please, let us know if the issue still persists.