- andyreynoldsAsked on April 02, 2016 at 09:01 AM
I have a form that is not sending the email to a specific email address.
Babysitting client registration form is currently sending to the following address:Page URL:
- JotForm SupportJanAnswered on April 02, 2016 at 12:14 PM
The email (sue@br***olba***itting.co.uk) is in the bounce list. It is the reason why the emails are not being received.
Reason(s) : smtp; 554-kundenserver.de (mxeue105) Nemesis ESMTP Service not available
I have remove it now from the bounce list. The recipient should be able to get notifications now. I also checked the email notification configuration of this form and I can see that it is set up properly.
Let us know if you still have any issues. Thank you.