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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Form submissions are jumbled when converted to PDF

    Asked by furfun on April 02, 2016 at 02:14 PM

    Our form was created 18 months ago and has been working flawlessly.  A few days ago our email that our submission notifications go to was added to the Bounce List.  We were able to correct that thanks to our FAQ's.  However, it seem to be since then that our submissions are jumbled when we convert them to PDF.  Something is off and now all the tabs and alignments are messed up.  We did not change anything to our form or any of the settings.  We cannot figure out how to fix this.  But we cannot print or forward our submissions on to others in PDF when they are not readable.  

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    JotForm Support

    Answered by jonathan on April 02, 2016 at 06:42 PM

    I was able to see the problem on the PDF Report of your form http://www.jotform.us/form/42569027873161 as well.


    I have now corrected and fixed the problem by resetting the PDF report design. 

    You can check again a new PDF Report created. It should be fixed.

    Let us know if issue still remains.

    Thank you.