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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I would like to cancel my paid subscription

    Asked by Joseph Ivanoff on April 02, 2016 at 03:16 PM

    I would like to cancel my paid subscription how would I do that?

    Thank you

    paypal subscription cancel paypal subscription cancel downgrade
  • Profile Image
    JotForm Support

    Answered by jonathan on April 02, 2016 at 07:39 PM

    Hi Joseph,

    You can follow this user guide: How-Can-I-Cancel-My-PayPal-Subscription

    If I am ont mistaken, I think your account/usernaem is zuzuliban 

    I see it had been cancelled already. No further billing will occur and the subscription will not renew anymore.

    User is scheduled to downgrade.
    Date: 2016-05-03 
    Reason: CANCEL

    Please let us know if you need further assistance.