What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Autosuspended account: forms erroneously disabled by Phishing Detector tool

    Asked by ipsmamzar on April 03, 2016 at 02:11 AM

    am getting a message that says "this form is disabled"

    message form is disabled Getting
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    JotForm Support

    Answered by Boris on April 03, 2016 at 05:19 AM

    Please accept our apologies for the inconvenience, your account got suspended by our automatic Phishing Detector tool.

    Your account has just been re-enabled, and your forms should be working again.

    We are currently teaching the tool to better understand forms made in Arabic language, so that forms such as yours should not be getting erroneously flagged in the future.

    Thank you for your understanding, please let us know if you experience any further issues with your forms. We are here to help.