Autosuspended account: forms erroneously disabled by Phishing Detector tool

  • ipsmamzar
    Asked on April 3, 2016 at 2:11 AM

    am getting a message that says "this form is disabled"

  • Boris
    Replied on April 3, 2016 at 5:19 AM

    Please accept our apologies for the inconvenience, your account got suspended by our automatic Phishing Detector tool.

    Your account has just been re-enabled, and your forms should be working again.

    We are currently teaching the tool to better understand forms made in Arabic language, so that forms such as yours should not be getting erroneously flagged in the future.

    Thank you for your understanding, please let us know if you experience any further issues with your forms. We are here to help.